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Enterprise Strategy Group: Observability from Code to Cloud

Enterprise Strategy Group Practive Director Scott Sinclair and Senior Analyst Rob Strechay surveyed 357 IT, DevOps, and application development professionals to understand how IT operations teams are working to improve collaboration with application developer colleagues. This report covers what is the expected role of ITSM in enabling businesses to realize the benefits of Cloud automation, observability, intelligence, and optimization.

Reading time: Approx. 10 minutes