Read now: Forrester Research recognizes Yotascale as leading innovator

ESG Cloud Observability Survey Reveals Enterprises are Challenged to Keep Track of Cloud Costs and Need Better Visibility into Cloud Spend

64% of IT, DevOps and AppDev professionals agree – the adoption of public cloud or multiple public cloud providers has made observability significantly more difficult


PALO ALTO, Calif. — February 15, 2021 Yotascalethe industry leader in dynamic cloud cost management, today announced the results of an ESG Observability Survey it sponsored to survey IT, DevOps, and AppDev professionals responsible for evaluating, purchasing, managing, and building application infrastructure. Out of 357 professionals, 64% agree that the adoption of public cloud or multiple public cloud providers has made observability significantly more difficult; this increases to 74% for the technology industry. The survey results highlight a strong need to gain better visibility into cloud costs while reducing the burden to the affected DevOps / IT teams that are responsible for those costs. 

The promise of the cloud has always been scalability and flexibility of deployment models, and many organizations have realized those benefits. But as multi-cloud adoption has accelerated – 71% of organizations leverage more than 3 cloud infrastructure providers – it has become significantly more challenging to track, understand, and properly attribute cloud costs to their appropriate teams. 

In the survey, 84% of organizations said that tracking costs and cloud cost allocation is burdensome and time-consuming, especially in tech industries, where 33% find it extremely burdensome.

“Gaining visibility into cloud costs is the first step for enterprises who want to optimize the cost of their cloud infrastructure,” said Scott Sinclair, Practice Director for ESG who led the research study. “Organizations need to operate on average 57% faster than three years ago. Trying to optimize cloud costs at that speed without the aid of a third-party tool leaves many enterprises ill-equipped to have total visibility into their cloud spend and cost attribution, especially for today’s modern architectures and containerized applications.

Sixty-one percent agree that they lack sufficient visibility into which teams own what cloud resources; this increases to 72% for the tech industry. Twenty-four percent of organizations who are considering making changes to their monitoring and observability practices are seeing their infrastructure costs scaling too quickly, leading to the need to make changes in their observability practices.

“The survey findings are consistent with our experience that enterprises are realizing significant ongoing savings from cloud cost optimization tools,” said Asim Razzaq, co-founder and CEO, Yotascale. “Our customers have been able to see savings of up to 50% on their cloud costs and continue to see these benefits over time as Yotascale keeps up to date with infrastructure costs and usage. Cloud cost optimization isn’t something that you can cross off your to-do list. It is a dynamic process that requires continuous optimization, engineering empowerment and actionable recommendations based on data that teams can trust.”

The Enterprise Strategy Group (ESG) embarked on a multi-vendor sponsored research project to gain a better understanding of the usage and strategies for public cloud services, cloud-native applications and platforms. Of the 4-part series, Yotascale co-sponsored the Observability survey, focused on understanding the current state of cloud observability and AIOps automation. Cloud cost management was a key part of the investigation.  

For more information on the survey, and to read an ebook on the results, “Observability from Code to Cloud”, visit

For more information on Yotascale, visit

About Yotascale

Designed and founded by engineers in 2015, Yotascale optimizes the world’s cloud computing spend, making cloud computing profitable and sustainable, for every organization. It creates cloud cost visibility and enables resource transparency by empowering engineering teams. Yotascale’s next-generation cloud cost management solution identifies resource waste, enables cross-functional collaboration, improves optimization by 5x, and reduces yearly costs by 50%. Headquartered in Palo Alto, CA, Yotascale’s global customers are industry leaders in video conferencing, video streaming, fintech, healthcare, on-demand delivery, and online gaming. Learn more at or follow us on Twitter (@yotascale) and LinkedIn (